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Global Capability Center Stand-Up & Operating Model Design
Case Study Coming Soon — full write-up in progress.
Challenge
A top-10 pharmaceutical organization needed to stand up a multi-hub global capability center spanning three continents while preserving regulatory compliance and clinical-grade quality.
Approach
Designed and operationalized the multi-hub model end-to-end — site selection, talent strategy, process transfer, and governance — alongside the industry's first pharmacovigilance offshoring program.
Outcome
First PV offshoring in the industry, with a repeatable operating model that compressed capability stand-up timelines and unlocked scaled cost-to-serve advantages.